Cancellation

At CricPower, we understand that circumstances may arise leading to the need for order cancellations. Our cancellation policy is designed to facilitate a smooth process while ensuring fairness to both our customers and our operations. Cancellation Window: Customers can cancel orders within 24 hours of placing them. After this timeframe, orders are processed for shipment, and cancellation may not be possible. Cancellation Procedure: To cancel an order, please log into your CricPower account and navigate to the order history. Select the order you wish to cancel and follow the provided cancellation instructions. For assistance, contact our customer support team promptly. Refund Process: If the cancellation is successful within the stipulated timeframe, a refund will be initiated. Please allow for the standard processing time for the refunded amount to reflect in your account. Exceptions: Customized or personalized items may not be eligible for cancellation once production has commenced. In such cases, contact our customer support for personalized assistance. Contact Us: For any cancellation-related queries or concerns, reach out to our dedicated customer support team. We're here to assist you throughout the cancellation process. Thank you for choosing CricPower. We strive to make your shopping experience enjoyable and straightforward, even in the event of cancellations.